The Kiestra TLA audit trails are really quite amazing in their detail. You can track down where every plate is at any time throughout the whole culture process. Because everything is automated and digital, more or less everything has an audit trail. There is no hiding place for anything, or anyone.
The accreditation agencies love it…
And you can even view how many plates an individual staff member reads per hour, every hour of the day. You could even hazard a guess at when they went to have a coffee.
Too much information perhaps…?
Everybody works at their own pace in the laboratory. Some people are naturally fast, some people are naturally slow.
Some people like to have a chat between samples, and some people like to daydream. Some people even like to go for a wander every 10 minutes.
…and that’s ok as well.
The point being that to try and force people to work harder or faster is almost always both unsuccessful and counterproductive.
It is all about trust. If you trust people to do a job to the best of their ability, then the vast majority will.
It is a bit like those companies who have recently adopted a policy to give unlimited annual leave to their employees. What seems illogical at first glance actually works very well. Most people will work a sufficient number of weeks to provide benefit to their employer, whilst taking enough annual leave to both retain their sanity and have sufficient time with their family.
So I don’t care how many plates person X reads per hour. I have absolutely no interest in it whatsoever. What I do care about is that they are happy, and they are able to produce quality results.
Some audit information is best just ignored…